KFC is one of the world’s most popular chain restaurants, not only in the United States but all over the world. While most people just stop into KFC to place their order and leave when it comes out, some may have questions or comments they’d like to share with the company. How can you contact KFC?
There are several ways you can contact KFC directly. You can reach their general phone line at 1-800-CALL-KFC or message them on various social media platforms. KFC also offers a virtual assistant on their website, where you can get answers quickly through live chat.
Below, we’ll discuss all the different ways to contact this company. Keep reading to learn who to get in touch with and how to get in touch with them!
How Can I Contact KFC?
If you need to contact KFC or need a KFC phone number for any reason, whether to ask a question, file a complaint, or learn about franchise opportunities, you have a few options. The available contact methods include:
- KFC Phone Number
- Social media
Below, we’ll discuss how you can contact KFC through each medium.
Contact KFC by Phone Number
Before you contact KFC by phone, you’ll need to determine the nature of your call. If you have a general question or concern, the number you’ll call will be different from the number you would call if you wanted to ask about franchise opportunities.
For general questions and concerns, you can call 1-800-CALL-KFC (1-800-225-5532). If you’re unsatisfied with a customer service experience, you may want to contact KFC’s headquarters at 502-874-8288. For information on opening a KFC franchise location, call 502-456-8300.
Although fax machines seem like ancient technology in this day and age, KFC also lists their fax number for anyone who wants to send them a written document. You can fax something to KFC at 502-874-8790.
If you’re a journalist working on a story about KFC and want to get a comment for your story, you may want to get in touch with their media hotline. Call 972-338-6714 to do so.
Contact KFC by Email
If you have paperwork, documents, or other written materials you would like to get in touch with KFC about, emailing is often a better option than faxing. While KFC does have a fax number, it’s highly unlikely that you have this type of machine available at your disposal.
To get in touch with KFC via email, send your message to email@example.com. A representative will answer your question or solve your problem as soon as possible.
Contact KFC on Social Media
Nowadays, contacting a corporate business on social media has become the most effective way to get a quick answer to your question or a solution to your concern. KFC has public accounts on all the big social media platforms, including:
KFC’s Twitter handle is @KFC. You can tweet at them with questions or concerns, or send them a direct message. Their DMs are open to all Twitter users, whether you follow the account or not.
If you primarily use Facebook to keep in touch with friends and stay up-to-date with your favorite brands, you may want to contact them there. KFC uses the @KFC handle on Facebook as well, and you can navigate directly to their Facebook page by visiting facebook.com/KFC. You cannot You cannot directly message KFC on Facebook or create a new post on their page, but you can leave a review or comment on one of their existing posts.
Just like Twitter and Facebook, KFC uses the handle @KFC on Instagram. There are several ways to contact KFC on Instagram. You can send them a direct message, comment on one of their posts, or mention them in one of your posts or on your Instagram Story.
In addition to using social media to contact KFC, you can also follow them for updates. This way, you’ll be the first to know about special deals, promotions, and newly available items.
Where is KFC’s Headquarters Located?
As you may expect, KFC’s headquarters are located in Louisville, KY. This three-story, colonial-style building is home to all the KFC executives’ offices, as well as their research and development facilities.
If you have a business inquiry or another important matter to discuss, you can send mail to the KFC headquarters at 1441 Gardiner Ln., Louisville, KY 40213. If it’s an especially important matter, you can also call 502-874-8288 to schedule an in-person appointment.
Before you contact headquarters, however, you might want to know a couple of important names. One of these is Tony Lowings, the current CEO of KFC. Lowings has served as KFC’s CEO since 2014. To contact Tony directly, email firstname.lastname@example.org.
Another important name to know is Catherine Tan-Gillespie, the Global Chief Marketing Officer of KFC. Tan-Gillespie has been part of the KFC team since 2015 and currently oversees public relations, marketing, food development, and restaurant revenue growth.
KFC Company History
KFC was originally founded in 1930 when Harland Sanders opened his roadside restaurant, Sanders Court & Cafe. Sanders perfected his secret recipe and patented method for cooking chicken in a pressure fryer, and things grew from there.
By 1952, Sanders had opened his first Kentucky Fried Chicken franchise. Over the past 90 years, Harland Sanders has become affectionately known as “Colonel Sanders” and was KFC’s brand ambassador until his death in 1980. When he passed, his net worth was approximately $3.5 million.
Today, there are over 24,000 KFC restaurants spread throughout 145 countries. As of 2013, the company had amassed over $23 billion in sales.
Before you contact KFC, it’s important to consider the nature of your question or comment. Once you know what category your inquiry falls under, it’ll be easy to determine who you should contact and how you should contact them.
To contact KFC by phone with general questions, call 1-800-CALL-KFC. To contact headquarters about franchise opportunities, call 502-456-8300. If social media is more your thing, you can also contact KFC on Twitter, Facebook, or Instagram.